If you have transportation-related questions or need assistance, please call the District Transportation Line at 847-990-4260.
For Urgent transportation issues AFTER hours, please contact Lakeside Transportation at 847-263-7619.
Bus Route Development
In general, Hawthorn bus stops are at corners or “corner-like” positions that remain fairly constant from year to year. Hawthorn works with Lakeside Transportation (our bus company) to develop routes that are safe and efficient.
Day Care / Babysitter Stops
Bus riders may request transportation to one babysitter/daycare stop if that stop is within the attendance area of your child’s school. To request a stop, please complete a Before or After School Care Information form for the appropriate school year and return it to the District Office. All requests are addressed and incorporated as space allows. Note that daycare transportation information is not kept on file from year to year. If you require a childcare stop, you must complete this form each year. When requesting alternate stops, please keep in mind the Bus Freeze that takes effect in mid-summer through approximately the first month of school. If your request is received after the freeze deadline, it will be the responsibility of the family to provide transportation to and from daycare until about the fourth week of school. If you have questions, please call the District’s Transportation Line at 847-990-4260.
Option-to-pay Bus Service
Bus services is provided to Hawthorn students who live more than 1.5 miles from their school. Option-to-pay bus service is available on a limited basis for students who live less than 1.5 miles from their school, and who do not automatically receive bus services. If you would like to participate in the option-to-pay bus service, please complete the Option-to-pay Bus Form for the appropriate school year and return it to the District Office with payment. More information about bus service is available in the Transportation Information document posted above.
Bus Freeze in August
In an effort to create an efficient transportation experience, Hawthorn bus routes and service plans are created and then frozen. By holding routes and stops in place for several weeks before allowing general changes, we experience a much smoother transportation transition.
Route Information Mailed in August
Specific bus route information is mailed to each home in mid- to late-August. (For the security of our students, this information is not posted online.)
Please Remember – First Weeks Take Longer
Bus routes take longer during the first few weeks of school. Students often require a few more “good byes” before they get on the bus in the morning, which can slow the process. At the end of the day, schools take a great deal of time checking and rechecking bus passes to ensure that students are on the correct vehicles. In fact, in many cases the buses won’t leave the school parking lot for 15 or even 20 minutes until after the ending bell. Please keep this in mind during the first weeks of school.
Requests & Feedback
Should you want to provide feedback about your transportation experience, please contact the District Transportation Line at 847-990-4260. General comments, suggestions and questions may also be sent via email to email@example.com. Please include your name, phone number, address, child’s school and bus route number with your messages.
General Transportation Calls
Calls about transportation situations may also be directed to your student’s school office. If a situation arises after the school offices are closed, please contact the 24-hour Lakeside Transportation Hotline at 847-263-7619. This line is always staffed, with operators able to locate key staff people as your call requires. Please note that the Lakeside facility remains staffed until all buses report in for the evening.